Hello, I am Irving!
Senior Product Designer @ Turo
I believe good design is a study of culture and human behavior. Learning the culture is always the first step when I design
Guest Cancellation
Mobile | Reduce contact| Self-Serve
Digital Concierge v2
Enterprise | Appointment Experience
Post Cancellation Notification
Mobile | Reduce contact| Promote Rebooking
Vehicle Swap v1
Enterprise | Workflow Improvement